For US based support contact us.support@bigmate.com.au.
For all other any support or technical queries, please email support@bigmate.com.au or log a ticket using the below 'create a ticket' link.
Articles in this section
- What is the Pre-Installation Checklist?
- Who should I contact for support?
- I was expecting events on the Insights Platform but they are not coming through - what can I do?
- I would like to add a new dashboard, what can I do?
- What do I do if I identify an error on the Insights Platform?
- Can I get a login to the Insights Platform?
- Can I monitor more than 5 cameras?
- How many cameras can the Warny appliance support?
- Does the Warny appliance work with 4G/5G communications?
- What network connections does the Warny appliance support?