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  1. Bigmate
  2. FAQ
  3. General

General

  • What is the Pre-Installation Checklist?
  • Who should I contact for support?
  • I was expecting events on the Insights Platform but they are not coming through - what can I do?
  • I would like to add a new dashboard, what can I do?
  • What do I do if I identify an error on the Insights Platform?
  • Can I get a login to the Insights Platform?
  • Can I monitor more than 5 cameras?
  • How many cameras can the Warny appliance support?
  • Does the Warny appliance work with 4G/5G communications?
  • What network connections does the Warny appliance support?
  • What do I have to do to add another camera?
  • Can Warny interface with industrial machinery?
  • Can Warny be integrated with alarms such as lights and sirens?
  • Can I change the hostname?
  • Can I change the network configuration?
  • How do I reboot the appliance?
  • I cannot access the web console, what can I do?
  • How do I administer the appliance?
  • What internet access is required?
  • What is the default IP address?
  • Where can I get the installation and user manuals?
  • Is any staff training required?
  • Is there a live view of the camera available locally?
  • What is Associative Detection?
  • Who will install the Bigmate’s Warny Alarms (if required)?
  • Can the Warny solution be deployed on any appliance hardware/server?
  • How long does it take to implement Warny throughout an organisation?
  • Why do we use a Site Readiness Checklist?
  • Where is the Bigmate Insights Platform hosted?
  • How long will it take Warny to operate accurately in a new environment?
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